Support

Frequently asked questions.

Everything you need to know about getting started, customizing and billing.

Getting started

How do I get started with Metiz.IO?

Install the Metiz.IO app from the Power BI app store, get your API credentials from your accounting system (Yuki or Exact Online), and configure them in the app settings. Schedule a refresh and you're ready to go.

Which accounting systems are supported?

Metiz.IO currently supports Exact Online and Yuki. AFAS and Microsoft Business Central integrations are on the way.

Customizing Metiz.IO

Can I customize the financial statements?

Yes. Use our online statement editor to define custom statement lines with your own account mappings and formulas. Changes take effect on the next data refresh.

Can I consolidate multiple administrations?

Yes. Account mapping lets you map GL accounts across administrations onto a shared chart of accounts for group-level consolidation, and you can track budgets alongside your actuals.

Pricing & subscription

How does pricing work?

See our pricing page for current plans. Every plan includes unlimited users — no per-seat fees.

Can I cancel at any time?

Yes. You can cancel your subscription at any time — there are no long-term commitments or cancellation fees.

Still have a question?

We're happy to help — reach out and we'll get back to you.

Contact us